Returns and refunds

Effective July 15, 2026

Physical products

Contact us within 14 days of delivery if an item arrives damaged, incorrect, or materially different from its description. Keep the item and packaging while the request is reviewed.

Return eligibility

Unworn and unused physical items may be eligible for return when authorized in advance. Personalized, sanitary, downloadable, or final-sale items may not be returnable except where required by law.

Shipping

Original and return shipping responsibility depends on the reason for return. Defective or incorrect orders will be handled separately from preference-based returns.

Membership

Membership subscriptions renew monthly until canceled. Cancellation stops future renewals and access continues through the paid billing period unless a refund or dispute requires earlier suspension. Refund requests are reviewed based on access used, technical problems, and applicable law.

Start a request

Email islamismylifebey@gmail.com with your name, order information, issue, and photographs when relevant.